AI & Automation
Automate Business Workflows with Make or Zapier
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2 days
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Build Custom AI Agents and Workforce Systems
Build task-focused AI agents with approved knowledge, defined permissions, structured testing and human oversight. Discuss the right level of autonomy and integration.
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About this service
What we will deliver
Explore task-focused AI agents built around specific business responsibilities rather than unrestricted autonomy. We design workflows that use approved information and tools, with clearly defined access, testing and human review.
What We Can Help With
Organize incoming requests and draft responses for review.
Research approved information and prepare structured summaries.
Assist lead qualification and document review tasks.
Coordinate bounded multi-step processes with human approval.
How the Service Works
1. Define task boundaries, examples and expected outputs.
2. Agree on knowledge sources, integrations and permission levels.
3. Build and test the agent against approved scenarios.
4. Review human escalation, handover and support requirements.
Explore Our Packages
Basic, Standard and Premium describe listed package scopes, features and prices. You can order a suitable package directly or message us to discuss a tailored solution. Additional requirements may affect the final scope, price and delivery.
What We'll Need
A clear task definition and representative acceptance tests.
Approved knowledge sources and authorized tool access.
An accountable reviewer for escalations and proposed actions.
Important Limitations
No unapproved data access, unsupervised purchases or unbounded autonomy.
AI outputs require appropriate human verification; perfect accuracy is not guaranteed.
Before you choose a package
Use the package details and service FAQs to check fit. Confirm anything unclear with Crevli before ordering.
- Scope and access: agree the outcome, required inputs, account permissions and exclusions. Never send passwords or secret API keys in chat.
- Software costs: confirm any subscriptions, hosting, licenses or usage charges separately. Do not assume these are included in the package price.
- Delivery and handover: confirm when the delivery period starts, how the work will be reviewed, and which files or access will be handed over.
- After delivery: check the included revisions and agree any additional fixes, support or maintenance in writing. Do not assume ongoing support is included.
Before you get started
Frequently asked questions
A task-focused AI agent can use agreed instructions and approved information to perform a defined process, such as triaging a request or drafting an output. Some packages also support integrations or multi-step flows. It is not an unrestricted autonomous employee.
Basic includes one assistant for one task, up to 10 knowledge items and 10 test prompts, with human escalation and no autonomous writes. Standard includes two task flows, up to 30 knowledge items, one supported read-only integration, 25 tests and a documented handover. Premium covers up to three task flows, two approved integrations, human approval checkpoints, monitoring setup and 50 tests. Scope must be approved before Premium work starts; package features are not automatically cumulative.
Yes, where a supported integration exists and the requested access is approved. Standard includes one read-only integration. Premium allows up to two approved integrations with explicit permissions. Not every provider or action is supported; compatibility is confirmed during scoping.
Basic does not include autonomous system writes. Standard's included integration is read-only. Premium can be scoped for approved actions with permissions and human approval checkpoints. Purchases and sensitive or unapproved actions are not included.
Supply the task and desired result, approved source documents or knowledge items, representative examples for testing, appropriate authorized access and a person who can review escalations. Delivery begins after the agreed inputs and access are accepted.
Each project defines which knowledge and tools may be used and what actions require human review. Access is limited to the permissions and connections agreed for the selected package. Do not provide sensitive data or credentials through an unsecured channel.
We test the build against a defined set of scenarios: 10 in Basic, 25 in Standard and 50 in Premium. AI can still make mistakes, so important outputs should be reviewed. No package guarantees perfect accuracy or error-free autonomous decisions.
No, unless a written proposal expressly includes them. Model/API usage, hosting, subscriptions and other third-party fees are normally paid separately by the client.
Premium includes monitoring setup, not an unlimited support contract or 24/7 incident response. Ongoing maintenance, expanded monitoring, extra changes and provider charges require separate agreement.
Basic is listed at 4 days with one revision round; Standard at 8 days with two rounds; and Premium at 15 days with two rounds. Timelines start once required inputs and access are accepted. Revisions cover consolidated feedback within the approved scope; additional requirements need a separate quote.
Yes, a coordinated system involving additional agents, tools or departments can be reviewed as a custom request. The fixed-price packages cover only their stated task flows, integrations, test limits and approvals.
No. The listed tiers describe bounded examples; more complex coordinated systems require a tailored scope, permissions review and quotation.
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