Terms of service

Crevli is operated by Femi Oyinloye in Nigeria. These terms describe use of crevli.com and its enquiry and client-workspace features. Contact: support@crevli.com.

A project’s written proposal or agreement should set out its scope, deliverables, price, currency, payment schedule, responsibilities, timeline and revision arrangements. Project-specific terms take priority for that project where they conflict with these website terms, subject to rights that cannot lawfully be excluded.

Browsing a service or sending a message is not confirmation that a project has been accepted. Catalogue descriptions and indicative information help you discuss requirements; the agreed written proposal should confirm exactly what will be supplied. We will not treat an automated acknowledgement as a promise of a custom price, delivery date or result.

You must have authority to provide project instructions and any materials or third-party information you share. Tell us about requirements, dependencies and restrictions that could affect the work. Changes to scope, timing or costs should be agreed before additional work is undertaken.

You must be at least 18 to register an account, and have authority to act for any business you represent. Provide accurate account information and protect your sign-in access. Tell us if you suspect unauthorized access. Do not impersonate others, access another person’s workspace, upload unlawful or malicious material, infringe intellectual-property or privacy rights, or interfere with the website’s security or availability. Only share files and information you are authorized to provide.

We may restrict access where reasonably necessary to address misuse, security risks or a legal obligation. Where appropriate, we will explain the issue and provide a way to contact us. Restricting website access does not remove rights or obligations under an existing project agreement or applicable law.

Confirm the total price, currency, taxes if applicable, payment method and due dates in the written project agreement before paying. Live online checkout is currently unavailable. Never send payment-card details or passwords through chat. Any third-party subscriptions, advertising spend or other expenses must be disclosed and agreed separately rather than assumed to be included.

Delivery dates, milestones and included revisions should be agreed for the specific project. Client approvals, access, assets and other dependencies can affect timing; any change should be communicated and agreed where necessary.

Cancellation and refund arrangements are agreed for each project before payment. If you wish to cancel, contact us promptly so we can review work completed, properly agreed commitments and any applicable refund or other remedy fairly. This is not a blanket “no refunds” policy. Nothing in these terms limits remedies or consumer rights that applicable law does not permit us to exclude.

You retain rights you already hold in materials you provide. You permit us to use those materials only as reasonably necessary to handle your enquiry and perform the agreed work. Ownership or licensing of deliverables, source files, reusable components and third-party assets should be specified in your project agreement. We do not assume that paying for a project transfers every third-party licence or our pre-existing materials.

We will not treat private project submissions as permission to publish your confidential materials in a portfolio. Public case studies and use of your name or branding should be separately agreed. Reviews submitted for publication may be displayed with the chosen review name, rating and response, as described in the Privacy Policy.

Some projects depend on external platforms and their terms, prices and availability. We cannot control third-party changes. We do not guarantee search-engine rankings, revenue, lead volumes or other business outcomes unless a specific lawful commitment is expressly agreed. This does not excuse failure to deliver agreed services with the care required by applicable law.

When enabled, Crevli Assistant is clearly identified as AI and assists with initial enquiries. You can request human assistance. An AI response may be mistaken and must not be treated as confirmation of a custom quote, deadline or contractual change without human confirmation.

Our Privacy Policy explains how we handle personal information. It is a notice about processing, not a waiver of privacy rights. Website features may be interrupted for maintenance, security or technical reasons; report access problems so we can assist.

Contact support@crevli.com about a complaint or disputed deliverable, including enough detail for us to investigate. We will try to resolve concerns fairly. You remain free to use applicable statutory complaint or dispute-resolution routes. These terms do not impose mandatory arbitration, a blanket liability exclusion or an arbitrary damages cap.

We will date updated website terms and communicate material changes where appropriate. Changes will not silently rewrite an already agreed project.